Legal & Privacy Notice
Welcome to Kramer Yachting. This website presents our yacht charter fleet and related services.
1. General information on ownership
Website owner / operator: Kramer Yachting d.o.o., Rude 150, 10430 Samobor, Croatia. OIB: 27796245742.
Contact: info@kramer-yachting.com
2. General terms of use
2.1 Purpose of the website
The website presents Kramer Yachting’s charter fleet and services, provides information about availability and offers, and enables visitors to send booking enquiries.
2.2 Limitation of liability
Use of the site: As a user, you confirm that you have the necessary technical means for safe use of the website. You are solely responsible for using the site.
Accuracy of information: The information on the website is for general and informational purposes only. Despite continuous monitoring, this website does not constitute a contractual document. For accurate and up-to-date information on prices and availability, please contact us.
Prices: Prices published on the website are indicative and may change at any time without notice. They do not constitute a contractual offer.
2.3 Security and intellectual property
Security: The user agrees to refrain from any actions that could cause a computer error or affect server operation.
Copyright: Text, photographs, and logos on this website are the property of Kramer Yachting or their respective owners. Any unauthorised reproduction constitutes a copyright infringement.
3. Personal data protection (GDPR)
At Kramer Yachting we respect your privacy. The protection of the personal data you entrust to us is our priority.
3.1 Purpose of collection and processing
Data collected through your use of the website is used exclusively for: analysing website traffic; providing requested information and offers; responding to booking enquiries; and presenting our fleet and services.
3.2 Method of data collection
When you submit an enquiry form, we process the contact details you provide solely in order to respond to your enquiry. For traffic analysis we use privacy-friendly measurement that does not store your raw IP address. Where cookies are used, they are listed and managed through our cookie consent tool (see the cookie banner / Cookie Policy).
Controller. The controller of your personal data is Kramer Yachting d.o.o., Rude 150, Samobor, Croatia (OIB 27796245742), info@kramer-yachting.com. Offers and news are sent only if you tick the separate, optional box in the booking form; you can withdraw this consent at any time by writing to info@kramer-yachting.com, without affecting your enquiry.
Service providers. To run the website and handle your request we use: the web host of this site (WordPress server); n8n (automation server of our web agency), which passes the request to our booking system; MMK Booking Manager (booking system: offer, availability, provisional hold, customer); e-mail (Google Workspace) to notify our office and, for the contact form, to send you a confirmation; Complianz (cookie consent); Google reCAPTCHA (protection of the forms against spam: it loads on the contact page and when you start filling in the booking form, and sets the _GRECAPTCHA cookie); and, only after your consent, OpenStreetMap with the Leaflet library from unpkg (map). The phone-number field loads a library from jsDelivr. Visit statistics are stored on our server as a one-way hash, without your IP address; the IP address is sent to ip-api.com for a country and city lookup only if you have allowed statistics or marketing cookies. Visit statistics are deleted after 13 months.
3.3 Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights: right of access to your personal data; right to rectification of inaccurate data; right to erasure (“right to be forgotten”); right to restriction of processing and objection; and the right to lodge a complaint with the competent supervisory authority.
For any questions regarding data protection, please contact us at info@kramer-yachting.com.
4. Cookies
The website may use cookies to provide user-friendly services, prevent fraud, and analyse performance. The specific cookies in use, together with their purpose and duration, are listed in our cookie consent tool, where you can accept, reject or customise them at any time. You can also block or delete cookies in your browser settings.
5. Final provisions
This document and the use of this website are subject to the applicable legislation of the operator’s jurisdiction (the law of the Republic of Croatia; disputes fall under the jurisdiction of the competent court in Samobor, as in the Charter Terms & Conditions).